Hyundai has announced it has created a 15-strong network of dealers that will focus on serving the needs of fleet customers.
According to the Korean brand, the centres have a dedicated fleet structure, have national fleet delivery capacity and have pre-delivery inspection areas which are capable of holding more than 1,000 vehicles each.
Hyundai said the 15 National Fleet Centre Programme dealers will support its core network of 163 dealers UK-wide “to ensure each and every Hyundai dealer can play a role in fleet sales.”
Its investment in dedicated fleet centres follows on the firm’s fleet arm achieving its best-ever results last year. According to Hyundai, 50,000 vehicles were registered to corporate customers, while fleets accounted for 56% of the brand’s UK sales last year.
The South Korean car maker has also launched a Fleet Aftersales Charter as it aims to up its aftercare offering. Hyundai said the charter caps labour rates at £60 per hour, offers MOT discounts and provides a 10% on parts and accessories to corporate customers. The firm also promised that fleet customers will receive a service appointment within 48 hours of the first contact.
Hyundai has also established a dedicated fleet support telephone and email service which is offered to all contract hire and leasing companies, fleet operators and blue light operators, with the average age of an open case standing at two days.
“Thanks to an expanded team of hugely experienced fleet specialists, some key developments to our dealer network and an absolute dedication to delivering the best experience for our fleet and business customers, I believe Hyundai now has all the necessary ingredients to really build on the progress that it has made in the fleet sector during recent years. Importantly, though, we’re not chasing volumes; our strategy is closely aligned to sustainable growth in true fleet sales,” said Michael Stewart, fleet director at Hyundai.